We ship to most places in the EU. There are some exception e.g. Balearic and Canary Islands that we don’t ship to due to carrier costs

Delivery charges are based on size/weight of the parcel and UK shipping starts from £3.50.

Orders under 2kg are shipped by Royal Mail and you can choose which class during checkout. Orders over 2kg are set via courier.

Shipping outside of the UK starts from £14.95p

Swatch orders are delivered for free in the UK or for £3 outside of the UK

No you don’t. But if you’d like to all you need to do is add a password during checkout. Then when you shop with us next time (we really hope you will!) then your delivery address will already be there in your account so it’ll be super-quick for you.

We accept Paypal, Visa Credit and Debit cards, Mastercard and Maestro.

Once your funds have been received we will ship your goods.

Of course. Just email us first with details of what you need to return and why and we’ll get back to you with return instructions.

You’ll need to pay for the postage cost for any returns unless we instruct you otherwise. Our email address is [email protected]

Original delivery charges are non-refundable.

Sure! Swatches cost £1 each but delivery is free in the UK (delivery outside of the UK is £3). You can add a swatch of a product to your basket from the product page drop-down. Swatches are approx 10cm x 10cm

They are all very straightforward. There are a couple of points though that you should be aware of when buying full rolls (as stated on the product pages). But you can see all of our T&C’s here: Terms & Conditions