Where do you ship to?

We only ship to UK addresses.

We no longer ship to international addresses due to the number of parcels that get lost en route.

How much does delivery cost?

Delivery charges are based on size/weight of the parcel and UK shipping starts from £1.50.

Orders under 2kg are shipped by Royal Mail and you can choose which class during checkout. Orders over 2kg are set via myHermes or DPD.

Do I need to register to shop with you?

No you don’t. But if you’d like to all you need to do is add a password during checkout. Then when you shop with us next time (we really hope you will!) then your delivery address will already be there in your account so it’ll be super-quick for you.

What payment types do you accept?

We accept Paypal, Visa Credit and Debit cards, Mastercard and American Express.

Once your funds have been received we will ship your goods.

Can I get a refund if I need to?

Of course. Just email us first with details of what you need to return and why and we’ll get back to you with return instructions.

You’ll need to pay for the postage cost for any returns unless we instruct you otherwise. Our email address is cuddleplushfabrics.co.uk@gmail.com.

Original delivery charges are non-refundable.

Can I get a sample of fabric?

I’m sorry but we don’t send out samples. However you are welcome to return any fabric that is unsuitable for a refund.