Delivery charges are based on size/weight of the parcel and UK shipping starts from £2.50 or free for orders over £50 (excluding Highlands and Islands).
Most orders are shipped by Royal Mail tracked service and you can choose which service during checkout. Larger orders over 5kg and those that are over £50 and qualify for free delivery may be sent via myHermes courier service.
Swatch orders are delivered for free in the UK via Royal Mail second class post or for £3 outside of the UK.
We ship to most places in the EU. There are some exception e.g. Balearic and Canary Islands that we don’t ship to due to carrier costs.
How long does delivery take?
Deliveries are taking longer than normal due to volumes in the carrier networks.
If you order before 12pm Monday to Friday we will normally pick and pack your order the same day. The warehouse does not open at the weekends.
When we despatch your order you should receive an email confirmation (please check your junk mail).
If you choose for a Royal Mail service it will be collected from us the same day and then take the following number of days to be delivered.
- 1st Class: 2 – 5 days
- 2nd Class: 7 – 14 days
If you choose for a UK courier delivery it will be collected from us the following day and then take a further 2 – 3 days to be delivered. e.g
- Order Monday 11am. Delivered by Friday.
- Order Friday 1pm. Delivered by the following Friday.